{"id":13,"date":"2025-08-31T15:55:21","date_gmt":"2025-08-31T12:55:21","guid":{"rendered":"https:\/\/rockside.sk\/?page_id=13"},"modified":"2025-08-31T17:17:29","modified_gmt":"2025-08-31T14:17:29","slug":"ruckerstattungen","status":"publish","type":"page","link":"https:\/\/rockside.sk\/de\/refund_returns\/","title":{"rendered":"R\u00fcckgabe und Umtausch"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2573d4b e-flex e-con-boxed e-con e-parent\" data-id=\"2573d4b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d39a04 elementor-widget elementor-widget-heading\" data-id=\"9d39a04\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">R\u00fcckgabe und Umtausch<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3e9f397 e-flex e-con-boxed e-con e-parent\" data-id=\"3e9f397\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f941037 elementor-widget elementor-widget-wd_text_block\" data-id=\"f941037\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Recht auf R\u00fcckgabe der Ware<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-383a007 elementor-widget elementor-widget-wd_text_block\" data-id=\"383a007\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Der Verbraucher hat das Recht, ohne Angabe von Gr\u00fcnden vom Vertrag zur\u00fcckzutreten und die Ware zur\u00fcckzusenden. <strong data-start=\"251\" data-end=\"261\">14 Tage<\/strong> Ab Erhalt der Ware. Dieses Recht wird gem\u00e4\u00df folgender Vereinbarung garantiert: <strong data-start=\"315\" data-end=\"392\">Richtlinie 2011\/83\/EU des Europ\u00e4ischen Parlaments und des Rates \u00fcber Verbraucherrechte<\/strong> a <strong data-start=\"395\" data-end=\"467\">Gesetz der Slowakischen Republik Nr. 250\/2007 Slg. \u00fcber den Verbraucherschutz<\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a41a920 elementor-widget elementor-widget-wd_text_block\" data-id=\"a41a920\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Ausnahmen vom R\u00fcckgaberecht<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beefcef elementor-widget elementor-widget-wd_text_block\" data-id=\"beefcef\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"506\" data-end=\"549\">Eine R\u00fcckerstattung ist in folgenden F\u00e4llen nicht m\u00f6glich:<\/p><ul><li><p data-start=\"506\" data-end=\"549\">Waren, die nach Kundenwunsch ma\u00dfgefertigt werden,<\/p><\/li><li><p data-start=\"506\" data-end=\"549\">Waren, die gebraucht wurden und Gebrauchsspuren aufweisen,<\/p><\/li><li><p data-start=\"506\" data-end=\"549\">Waren, die durch unsachgem\u00e4\u00dfe Verwendung, Lagerung oder Montage besch\u00e4digt wurden,<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbaef34 elementor-widget elementor-widget-wd_text_block\" data-id=\"fbaef34\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>R\u00fcckgabeverfahren<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1617f8 elementor-widget elementor-widget-wd_text_block\" data-id=\"a1617f8\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li data-start=\"832\" data-end=\"926\"><p data-start=\"834\" data-end=\"926\">Die Kosten f\u00fcr die R\u00fccksendung der Ware tr\u00e4gt der Kunde, es sei denn, es handelt sich um eine Reklamation wegen mangelhafter Ware.<\/p><\/li><li data-start=\"927\" data-end=\"1061\"><p data-start=\"929\" data-end=\"1061\">Im Falle einer R\u00fccksendung m\u00fcssen die Waren im Originalzustand und ordnungsgem\u00e4\u00df verpackt an folgende Adresse geliefert werden:<br data-start=\"1019\" data-end=\"1022\" \/><strong data-start=\"1022\" data-end=\"1058\">Bratislava, in der N\u00e4he des alten Flughafens 4<\/strong>.<\/p><\/li><li data-start=\"1062\" data-end=\"1201\"><p data-start=\"1064\" data-end=\"1201\">Die R\u00fcckerstattung des Kaufpreises erfolgt auf demselben Weg wie die Zahlung, sp\u00e4testens jedoch bis <strong data-start=\"1154\" data-end=\"1164\">14 Tage<\/strong> ab der Mitteilung \u00fcber den R\u00fccktritt vom Vertrag.<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68aaa20 elementor-widget elementor-widget-wd_text_block\" data-id=\"68aaa20\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Mangelhafte Ware (Reklamation)<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1455784 elementor-widget elementor-widget-wd_text_block\" data-id=\"1455784\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"1234\" data-end=\"1484\">Sollten die Waren mangelhaft sein oder nicht der angegebenen Qualit\u00e4t entsprechen, \u00fcbernimmt Rockside die Kosten f\u00fcr die R\u00fccksendung. Der Kunde ist verpflichtet, den Mangel zu dokumentieren (Foto oder Video) und uns zu kontaktieren, um das weitere Vorgehen abzustimmen.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe- und Umtauschrecht Recht auf Warenr\u00fcckgabe Der Verbraucher hat das Recht, ohne Angabe von Gr\u00fcnden vom Vertrag zur\u00fcckzutreten und die Ware zur\u00fcckzusenden.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vr\u00e1tenie a v\u00fdmena - Betonov\u00e9 v\u00fdrobky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rockside.sk\/de\/ruckerstattungen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vr\u00e1tenie a v\u00fdmena - 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